Service and support
The basic characteristic of large area LED displays is their supreme technological level and workmanship using best quality parts and materials. The aim is not only to give the viewers a perfect visual experience but also to maximize useful value and long-term trouble-free operation as well as minimum costs of service.
What is the long service life of large area LED displays based on?
- They are waterproof, dust-proof and can operate even under extreme weather conditions in temperature range from -30°C to +45°C.
- They are fit with high quality LED of U.S. based Cree Inc. characterized by a service life of up to 100,000 hours representing more than 11 years of continuous operation.
- All electronic, data and supply circuits are doubled. This reduces failure risk.
- If a mechanical damage of display area occurs, the damage remains local and can be easily repaired even during operation of the display.
Do you have any question? Do not hesitate to call us!
In case of any technical questions or if a service action is necessary, dial our phone number +420 800 777 400. On the territory of the Czech Republic or the Slovak Republic the guaranteed time from reporting the trouble to the arrival of our technician is 48 hours.
We think of you, we think for you!
For each customer we keep in store LEDs of the same batch as used for the manufacture of his LED display. If a damage of front side of the large area LED display happens, these LEDs are used for replacement. This will guarantee that both the new and the original diodes will output exactly the same light.
Warranty
Large area LED displays possess a safety certificate of TÜV valid on the whole territory of the European Union. The warranty for LED displays is 36 months.
